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FAQs

Feel free to contact the designer if you have any further questions about commissioning a service. 

Ready to make an order?

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What is the design process?

​There are three main steps to creating an impactful design: 

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  1. Research & Refining: Initial video call (~30 min) to discuss visuals and work out details of the project.​

  2. Draft: When the information we have to work with is clear, a draft will be put together. This will have the text laid out and simple sketches of the designs. This is the best time for feedback before we approach the final draft. â€‹

  3. Final: Following the iterative design process, a final illustration, complete with all the desired colour & details, will be delivered. At this point, the client is encouraged to check if there are any small revisions before wrapping up the project. 

What if I need a quick turn around?

Please inquire with the designer as this changes depending on the scope of the project. Tight timelines will be accommodated as much as possible. 

What kind of file types are delivered?

  • Graphic Figure Design: .PDF, .png, .tiff

  • Infographic/Science Illustration: .png, .tiff, .jpeg

  • Icon Design: .PDF, .png, .tiff, .ai* 

  • If you do not see the file type that you are looking to receive please contact the designer.

(*Logo designs only)

Can I make my own edits to the illustration after final delivery?

Changes to the final illustration by the client are not permitted; however, the designer is always happy to make small tweaks (e.g., to text, or colours) at a reduced cost. If you have any questions or concerns please the designer. 

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